Collaterals

Useful Links

Be A Fair Trader

Avoid These Common Unfair Trade Practices

Guidelines on Price Transparency: Infographic Summary [Chinese]

[Chinese] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Fair Trading Practices for the Renovation Industry [Chinese]

The Guide on Fair Trading Practices for the Renovation Industry aims to improve business practices in the industry and help the suppliers of interior design or renovation services steer clear of unfair practices.

Consumer Redress

Consumers have the right to complain and seek compensation when we experience harm or loss caused by good or services that do not fulfill certain expectations.

Guidelines on Price Transparency: Infographic Summary [English]

[English] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Fair Trading

Conduct your Business with Peace of Mind

Guidelines on Price Transparency: Infographic Summary [Malay]

[Malay] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Misleading/Deceptive Advertisement in the Marketplace

Consumers have the right to accurate and clear information and can also demand more detailed explanation from the businesses.