Victims of scams would typically receive emails by scammers impersonating government and public service agencies, with instructions to follow or to request for information.

CCCS would like to remind members of the public to stay vigilant and protect yourself against impersonation emails. You are advised to do the following:

• Do not disclose your personal details to anyone without verification. Never share confidential information such as account passwords and OTPs with anyone.
• Do not click on URLs provided in unsolicited emails.
• Always verify the authenticity of the information or request with official sources.

If in doubt, please contact CCCS at CCCS_Feedback@cccs.gov.sg to verify the authenticity of any correspondence you received from CCCS.


Members of the public can visit www.scamalert.sg or call the Anti-Scam Hotline on 1800-722-6688 to find out more about scams.

You are strongly encouraged to use our e-services, where possible, to limit close contact so as to reduce the risk of local transmission.  Currently, walk-in services for feedback/complaints has been suspended until further notice.  Please submit any feedback/complaints through our corporate website, email, fax or post:

• Online Form via CCCS Website (http://www.cccs.gov.sg/about-cccs/contact-us)
• Email: cccs_feedback@cccs.gov.sg
• Fax: (65) 6224 6929
• Post:  Competition & Consumer Commission of Singapore, 45 Maxwell Road, The URA Centre, #09-01, Singapore 069118 (please mark “COMPLAINT” on the top left hand corner of the envelope)

For general enquiries or any queries on how to complete the complaint form, you can contact our hotline at 1800 325 8282.  

Rest assured that you will continue to receive quality service through our e-services.  We thank you for your cooperation and understanding in ensuring a safe environment for all.