To help businesses and consumers better understand what constitutes an unfair practice, some examples are illustrated here.

The Guide on Fair Trading Practices for the Renovation Industry aims to improve business practices in the industry and help the suppliers of interior design or renovation services steer clear of unfair practices.

The Guide on Fair Trading Practices for the Renovation Industry aims to improve business practices in the industry and help the suppliers of interior design or renovation services steer clear of unfair practices.

[Full Brochure] The Guidelines on Price Transparency provide greater clarity to suppliers on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

[English] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

[Chinese] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

[Malay] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

[Tamil] Infographic Summary on four pricing practices – drip pricing, price comparison, discounts, and use of the term “free”.

Consumers have the right to complain and seek compensation when we experience harm or loss caused by good or services that do not fulfill certain expectations.

Consumers have the right to accurate and clear information and can also demand more detailed explanation from the businesses.

Online shopping is convenient but it also has risks

Avoid These Common Unfair Trade Practices

Conduct your Business with Peace of Mind

Find out four tips to protect youself

Find out how you can protect yourself when purchasing spa packages